Privacy Policy
Privacy Policy
Point Roofing (“we,” “us,” or “our”) wants you to be familiar with how we collect, use, and disclose personal information. This Privacy Policy describes how we handle personal information that we collect through our websites, social media pages, online communications, and any other sites or services that link to this Privacy Policy (collectively, “Services”).
PERSONAL INFORMATION WE COLLECT
Here’s how we collect personal information in providing our Services:
Personal information we receive from you
Name & Contact Details
First and last name, title, prefix, email address, telephone number, postal address.
Business Contact Details
Company name, name of employer, job title, business email address, business telephone number, and business postal address.
Relationship History
Purchases you’ve made through the Services, details of your communications with us, and details of your claims, complaints, and queries in general.
Payment Information
Payment card information, bank account information and other billing details. This information may be processed by our payment service providers, which may handle your payment information in accordance with their own privacy policies.
User Content
Reviews about our Services, and other content you may create or share with us during our work relationship, including posts on our social media pages and comment sections.
Preferences
Language, interests, and other feedback/preferences that you might express during your use of our Services.
Marketing Data
Choices regarding our newsletters, surveys, and other marketing or advertising displayed or provided to you, and preferred methods of receiving such promotional communication.
Personal information collected automatically through your use of our Services
Online Activity Data
Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
Device Information
Your mobile device’s operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), advertising ID, and general location information.
We use the following tools for automatic data collection.
Cookies
Cookies are pieces of information stored directly on the device that you are using and allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We, our advertising partners, and our service providers may use the information for security purposes, to facilitate navigation, display targeted advertisements, display information more effectively, conduct analytics, and personalize your experience.
We do not currently respond to browser do-not-track signals. You can read more information about cookies at http://www.allaboutcookies.org/manage-cookies/index.html.
Local Storage Technologies
These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Pixel Tags
Also known as web beacons and clear GIFs, pixel tags may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates.
Other sources from which we collected personal information
Social Media
Information we collect from social media sites may include details such as profile pictures, social media account ID, and other public social media profile information.
Other Third Parties
We may collect information from sources such as publicly available databases, marketing partners, third-party providers, and data brokers.
HOW WE USE PERSONAL INFORMATION
Here’s an overview of how we use personal information in providing our Services:
Administering the Services
Contacting and interacting with you, receiving and responding to your requests; providing the Services, including my providing estimates and arranging appointments; verifying your information; sending you administrative information, such as agreements to provide the Services, and changes to our terms, conditions, and policies
Operations and General Business
Troubleshooting and diagnostic testing; conducting performance analyses of our systems and Services; testing new system features to evaluate their impact; system and log maintenance; technical support, system debugging, and hosting data; facilitating mergers, acquisitions and other reorganizations and restructurings of our business (including prospective transactions).
Marketing
Sending you our newsletters, publications, updates, and invitations, that we think may be of interest to you. We may send marketing messages through mail, email, phone call, and text message.
Targeted Advertising
Engaging advertising partners, including third-party advertising companies and social media companies, to display ads to you on other websites and online services. These companies may use cookies and similar technologies to collect information about your interaction over time across the Services, our communications, and other online services, and use that information to serve online ads that they think will interest you. We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users (known as a “lookalike audience”) on other online platforms.
Relationship Building and Engagement
Facilitating and responding to any social sharing and posts on our Services, and other customer relationship building activities.
Personalizing our Services
Personalizing our interactions with you and providing you with information and/or offers tailored to your interests, such as delivering content via our Services that we believe will be relevant and interesting to you.
Improving and Developing Products and Services
Conducting data analysis, for example, monitoring and analyzing Services use and using data analytics to improve the efficiency of our Services; developing new Services; considering ways to enhance, improve, repair, maintain, or modify our Services; identifying usage trends, for example, understanding which parts of our Services are most interesting to users; determining the effectiveness of our promotional campaigns; operating and expanding our business activities.
Aggregation and/or Anonymization
Aggregating and/or anonymizing personal information so that it will no longer be considered personal information.
Security and Fraud Prevention
Conducting audits; verifying that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements; monitoring for and preventing fraud; for security purposes, including maintaining system security.
Legal and Compliance
Fulfilling our legal and compliance-related obligations, including complying with applicable laws, complying with legal processes, responding to requests from public and government authorities, meeting national security or law enforcement requirements, and complying with requirements set by industry-specific supervisory bodies.
Enforcing our terms and conditions and standards; protecting our operations; protecting the rights, privacy, or property of our business; responding to auditors; allowing us to pursue available legal remedies and make insurance claims, defend claims, and limit the damages that we may sustain.
HOW WE DISCLOSE PERSONAL INFORMATION
Here are the types of entities to which we may disclose personal information in providing our Services:
Affiliates
We may disclose information to our affiliates for purposes described in this Privacy Policy, including to direct you to the affiliate that is best suited to respond to your requests.
Service Providers
Our service providers include companies and individuals that provide services on our behalf or help us operate our Services or our business (such as carpenters, electricians, plumbers, and other sub-contractors, as well as businesses that provide hosting, information technology, customer support, email delivery, and website analytics services).
Professional Advisors
We use accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions to support our business.
Advertising Partners
We may disclose information to third party advertising companies, including for the interest-based advertising purposes described above, which may collect information on the Services through cookies and other automated technologies.
Authorities and Others
If we are required by law or legal process or if we deem the disclosure appropriate for other legal, compliance or fraud-prevention purposes, we may disclose information to law enforcement, public, regulatory and government authorities, or courts, or other entities that obtain valid subpoenas.
Other Online Services
When you interact with us, you may choose to share information and content on our social media pages and other online services.
Business Transferees
We may disclose or transfer your personal information to third parties such as acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
Mobile, consumers phone numbers and Mobile opt-in information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose information to our affiliates so that the affiliate that provides roofing services in your geographic area may respond to your request.
User Opt Out
SECURITY
We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
MARKETING CHOICES
You have choices regarding marketing-related communications. If you no longer want to receive marketing-related emails, text message, or other communications from us on a going-forward basis, you may opt-out by following the unsubscribe instructions in any such message or by contacting us by email at marketing@vertexservicepartners.com.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
RETENTION PERIOD
We retain personal information for as long as needed or permitted in light of the purposes for which it was obtained as outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law.
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from individuals under 13.
UPDATES TO THIS PRIVACY POLICY
The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
CONTACTING US
You can reach us at marketing@vertexservicepartners.com, 424-494-5110 or 6525 Carnegie Blvd, Suite 200 Charlotte, NC 28211.
This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the website (‘Site’). This privacy policy applies to the Site and all products and services offered by company.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
CONTACTING US
For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us on our is Point Roofing and Restoration LLC., a company incorporated under United States of America law and whose registered office is at 4906 W. Overland Rd, Boise, ID 83705.
If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following contact information:
Point Roofing and Restoration LLC
4906 W. Overland Rd
Boise, Idaho 83705
Email: info@prr247.com
WHAT INFORMATION DO WE COLLECT?
We will collect information that you provide to us when you register on the Service (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address);
About your usage of the Service; that you provide to us in e-mails or letters that you send to us;
And about transactions you carry out through the Service, orders you place and the fulfilment of your orders; data that you submit in order to use the Service, including data relating to your customers, clients or others using your services which the Point Roofing and Restoration apps have access to.
It is possible to view the Point Roofing and Restoration website without providing any personal details. However, without registering your details you will not be able to use the Services.
We may receive some information that you submit to any third party website or application that you access through the Service. Both Point Roofing and Restoration and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information.
We will only use any information that we collect from you in accordance with this Privacy Policy.
COOKIES
The Service uses cookies to ensure that you get the most out of the Service. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor usage of the service, improve the Service’s usability and to personalize the content for you.
If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the “Help” section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Service. If you prevent us from placing cookies, you may not be able to use the Service to place an order. This is because we use cookies to enable you to log in to your account.
We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users’ computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information.
In addition, advertisers whose advertisements appear on the Service may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
We may use your information in the following ways:
– to ensure that our Service is delivered in the most effective manner for you and your computer;
– to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
– to carry out our obligations arising from any contracts entered into between you and us;
– to provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and – – to notify you about any changes to our service;
– to administer, support, improve, optimize and develop our Service;
– to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymized and not refer to any individual user of the Services;
– for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.
We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service. You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at info@prr247.com or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the email that you receive.
DISCLOSURE OF YOUR INFORMATION
Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.
You should note that information posted on the public elements of the Service may be visible by users of the Service throughout the world. You should therefore be careful when submitting information about yourself to the Service.
We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to fulfil your orders and provide you with any service to which you have subscribed via the Service; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions.
We may disclose your personal information to Facebook Inc in order to fulfill the Services. You can review Facebook’s Terms of Service here https://www.facebook.com/ads/manage/customaudiences/tos.php
THIRD PARTY SITES
The Service may contain links to websites or access to applications that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.
Advertisements contained on our Service operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.
HOW DO WE PROTECT YOUR INFORMATION?
In common with a number of other websites, the data that we collect from you may be transferred to a cloud service provider which has data servers which are based outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer and the storing and/or processing of your personal data on these servers. We will take all steps Privacy Policy.
Appropriate security measures will be adopted to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently insecure and that we cannot guarantee the security of data you send over the internet.
Your information will only be held for a reasonable period or as long as the law requires or permits.
ACCESSING YOUR INFORMATION
You may at any time request access to and/or, if incorrect, rectification of your personal data by contacting us at the address set out in this Privacy Policy or by e-mailing info@prr247.com. We reserve the right to ask you for proof of your identity and to charge you a fee of twenty US dollars ($20) to meet our costs in granting any data access request you make.
CHANGES TO OUR PRIVACY POLICY
Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
